Thank you for using iLoveScanner.
iLoveScanner respects your right to privacy when you use our app and communicate electronically with us. We
take all necessary measures to ensure any personal information you give us is kept secure.
It is fundamentally important that you are informed that iLoveScanner is the Data Controller of your
personal information.
We have addressed key questions that we believe you would like answered about the personal information that
you submit to iLoveScanner. These answers will inform you of your rights relating to your personal
information and the measures taken to maintain the privacy and security of this personal information. We
trust you find this information helpful.
If you have any requests concerning your personal information or any queries with regard to these practices,
please contact iLoveScanner at the address given below.
In brief: If you use our services, we will collect, among other things, your device information and usage
metrics. We do not access your scanned documents or back them up without your explicit permission.
When you use the iLoveScanner app, your device information and other usage metrics will be logged along with
the dates and times of access. If you purchase premium features via our app, we may collect personal data
such as your name and email address. Please note that our payment processors (Google Pay for Android
devices, Apple Pay for iOS devices, and PayPal for our website) may collect payment information about you.
We neither collect nor have access to such information. However, we do store information related to payment
amounts and subscription details as necessary to manage your account. Before providing any personal data to
Google Pay, Apple Pay, or PayPal, please make sure that you have read their
respective privacy policies.
If you register a premium account, we may collect your name, email address, and related information. All
financial transactions related to the use of premium accounts are handled through our payment processors.
Any personal information provided by you to these payment processors will be processed by them in accordance
with their privacy policies. We kindly request you to provide your personal information to these payment
processors only after reviewing their privacy policies and understanding what types of personal information
they will collect from you. Please note that we DO NOT store your payment information. Our payment
processors handle all the steps in the payment process, including data collection and data processing.
In brief: We do a lot to make our service as secure as possible.
iLoveScanner takes all necessary measures to keep your personal information private and secure. Only
authorized iLoveScanner staff have access to your personal information. All iLoveScanner staff who have
access to your personal information are required to adhere to iLoveScanner's Privacy Policy. In addition,
contracts are in place with third-party companies that have access to your personal information, to make
sure this information remains secure. To ensure your personal information is protected, iLoveScanner
maintains a secure IT environment and has the appropriate measures in place to prevent unauthorized access
(i.e. hacking). All communications and data transfers between our servers are encrypted using HTTPS. Since
we utilize secure third-party services like Google and Facebook for login, we do not store passwords for
premium accounts. This ensures that no one, including us, has access to your login credentials.
In brief: We use your personal data to provide high-quality services, with your privacy as our priority. We
ensure that your data is never used for unlawful purposes.
We collect device information and usage
metrics to help us administer our services and conduct analytics to improve our products. Your email address
is used for communication purposes. If you provide personal data when purchasing premium features, we use it
to issue licenses, offer customer support, or process refunds.
The information collected during the
registration of your premium account is used exclusively for the following purposes: (1) generating
invoices; (2) facilitating payment of premium account fees; (3) managing your premium account; (4) sending
promotional emails; and (5) delivering newsletters.
If you prefer not to receive promotional emails from
us, you can unsubscribe by sending an email to support@iLoveScanner.com with
"Unsubscribe" in the subject line.
In brief: We share some of your personal data with others in order to provide you with our services. Don't
worry. We would not sell your data or give it to spammers. And we never share or copy your scanned documents
without your explicit permission.
iLoveScanner will never share your personal information with any Third Party business organization that
intends to use it for direct marketing purposes unless you have given us specific permission to do so.
iLoveScanner may share your personal information with Third Parties, but only in the strictly limited
circumstances set out below:
We may supply your personal information to Third Parties (such as our cloud service providers and payment
processors - Google Pay, Apple Pay, and PayPal) who help us administer our app and process payments. These
Third Parties must at all times provide the same levels of security for your personal information as
iLoveScanner and are bound by a legal agreement to keep your personal information private and secure and to
process it only according to iLoveScanner's specific instructions.
We may also supply your personal information to government bodies and law enforcement agencies if: we are
required to do so by applicable law; or, if in our good faith judgment, such action is reasonably necessary
to comply with legal procedures; to respond to any legal claims or actions; or to protect the rights of
iLoveScanner or its customers and the public.
In brief: If you would like to access, modify, or delete your personal data, just contact us.
We allow you to access, modify, or delete the personal data collected by us. If you would like to do so,
please contact us at info@iLoveScanner.com. We will get back to you as soon as
possible.
Please note that scanned documents are not stored on our servers unless you explicitly choose to use our
cloud storage feature. If you use this feature, your documents are securely stored and can be deleted at any
time through the app. We do not access, copy, or analyze your scanned documents unless you provide us with
explicit written permission to do so, for example, in the case of a support issue.
In brief: We do not store your scanned documents on our servers unless you opt to use our cloud storage
feature.
iLoveScanner primarily processes and stores your scanned documents locally on your device. If you choose to
use our optional cloud storage feature, your documents will be securely stored on our servers. You have full
control over these files and can delete them at any time through the app. We do not look at the files or
mine any data from them. No backups are made of any uploaded files nor their processed output, and the
contents are not monitored without your explicit permission.
In brief: We track errors to improve our product.
Although we put our best efforts to ensure the best quality of our services, sometimes our app may
experience issues. We use specific services to track errors in iLoveScanner that affect our customers. We do
not provide such services with personal information about our users beyond what is necessary for error
tracking and resolution.
In brief: We keep your personal data only until it is needed for the provision of our services or required by
law.
We will keep your personal data for as long as it is necessary to provide you with our services. If your
personal data is no longer necessary, we can keep it in an identifiable form for a maximum of one year.
However, we may be obliged by applicable laws to keep certain data, such as transaction records, for longer
periods.
Please bear in mind that if you cancel a premium account, we will not immediately delete the personal data
provided by you when registering the premium account, as it may be necessary for legal or operational
purposes.
In brief: If you use our app, you agree with this Privacy Policy. Changes to this Privacy Policy may occur
and will be made available to you.
By using our app, you allow us to collect, delete, use, and share your personal data in accordance with this
Privacy Policy.
iLoveScanner may occasionally make changes and corrections to this Privacy Notice. Please check this Privacy
Policy regularly to see the changes and how these may affect you. We will notify you of any significant
changes through the app or via email.
iLoveScanner uses the Internet to collect and process your personal information. This naturally involves the
processing and transmission of your personal information across borders.
This Privacy Notice provides you with all necessary information (in an easily accessible way) to make an
informed choice as to whether to use our app and to send your personal information to iLoveScanner or
not.
Therefore, by using our app and communicating electronically with us, you acknowledge and agree to our
Processing of your personal information (device information, usage metrics, and optionally, scanned
documents if you use our cloud storage feature) in the manner set out in this Privacy Policy.
If you have any questions regarding this Privacy Policy, please contact iLoveScanner by using the email support@iLoveScanner.com, and we will be pleased to assist you with any additional
queries you may have.
In brief: We use different payment processors depending on your platform, and we do not store your payment
information, but we do store transaction-related details.
For Android users, payments are processed through Google Pay. For iOS users, payments are processed through
Apple Pay. For our website users, payments are processed through PayPal. We do not collect or store any of
your payment details such as card numbers. All payment data is handled directly by these third-party payment
processors.
However, we do store information related to the payment amount and subscription details necessary for
managing your account and providing support. These payment processors may collect additional information as
required for processing your payments. We encourage you to review their respective privacy policies to
understand how they handle your personal and payment information: